top of page
  • Writer's pictureRannee Katsonis

So what actually is a virtual assistant?!

Doubtless, by now, you’ve heard the term ‘VA’ getting thrown about on the old Instagram or wherever. But what actually *is* a virtual assistant?! A bot? A pop-up chat? An insanely expensive thing only millionaires can afford?! Well, if that’s what you’re after, you may need to keep searching! I am referring to human, sensibly priced, incredibly useful people who are going to make your week run sooooo much easier…

A virtual assistant (VA) is a highly skilled independent contractor supporting clients remotely from their home office, or wherever they happen to be! (we’re magical like that) Working with a VA can be ongoing, adhoc, or for specific projects. Most Virtual Assistants have years of experience in admin, customer service or office management positions. Remote working has boomed over the past few years and it doesn’t look like it will slow down any time soon!

And no, Chat GPT can’t replace us. It’s good, but we’re better…

What do Virtual Assistants do?

So, you’ve heard the term Virtual assistant and want to know more about what they may actually do. A Virtual Assistant’s services range from admin, life admin, creative, technical, sales & marketing support for a client or business from a remote location.

Virtual Assistants can be administrative VAs, eCommerce VA, have a niche such as ghostwriting, or social media management to build a specific following in a specific industry/area.

A VA provides support in various industries in roles such as:

  • Administration

  • Sales

  • Reception

  • Customer service

  • Data entry

  • Social media

  • Bookkeeping

  • Proofreading and editing

  • Research

  • Business systems

  • Process and Policies

  • Personal assistant

  • Marketing

  • Copywriting

  • Website building/SEO

  • Technical support

  • Logistics

  • Many more …

Benefits of a Virtual Assistant

Virtual Assistants are utilised more in startups, micro, small and medium sized businesses. Simply due to the recognition of the incredible value a VA brings such as:

  • The cost factor reduces overheads

  • Flexibility that a VA can provide

  • All Virtual Assistants have different skill sets, experience, and offer different services.

  • Works remotely as an independent contractor so a business is not expected to provide a workspace,

  • ·Does not have to provide employee benefits or pay tax that is required for part-time/full-time employees

  • Scale up or down as your business needs fluctuate

  • Most thrive working independently

  • Responsible for their own insurance, taxes, superannuation, holiday and sick pay

Why you should hire a Virtual Assistant

A virtual assistant may not replace your entire entourage of staff, however, outsourcing some of your tasks to a VA is a fantastic way to be cost-effective, offer staff shortage solutions temporarily, adhoc or ongoing! If you want to scale your business and feel supported with your day-to-day and outsource the jobs you don't want so you can focus on delivering the best experience to your clients.

If you are a rural, regional, or remote woman in business it’s time we had a chat!

45 views0 comments

Recent Posts

See All


bottom of page